Hard Rock Hotel Riviera Maya: The Good, The Unlimited Drinks, and the Truth About All-Inclusive

Hard Rock Riviera Maya Eden Beach Bar

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My friends and I have started doing a yearly trip to an all-inclusive at a tropical destination, and I cannot recommend this enough! We all travel a lot & are used to jam packed trips with multiple cities, full itineraries, crazy step-count days & more, but these trips are all about relaxing, preferably poolside with a drink.

We’ve now visited the Hard Rock in Riviera Maya Mexico & Hard Rock Resort in Punta Cana, Dominican Republic. I’ve loved all my stays at the Hard Rock. If you’re looking for an all-inclusive with tons of food options, included amenities, & upcharge availability at a reasonable price the Hard Rock Resorts are great options.

Keep reading for my full review of the Hard Rock Riviera Maya Mexico, you can also see my full review of the Hard Rock Punta Cana here. One important thing to note about the Hard Rock Riviera Maya is the resort consists of two parts, the main resort Hacienda is family friendly, but one side of the resort, Heaven, is adults only. If you’re staying on the adults only side you can use all the Hacienda amenities.

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Disclaimer: This article contains some links where I earn commission through booking. There is no extra cost to you, and I only recommend things I’ve used and love or places I’ve stayed and enjoyed!

Hard Rock Riviera Maya Sunset
Hard Rock Riviera Maya Sunset

Location

Riviera Maya is located about 1-2 hours from Cancun (depending on traffic) The easiest way to get there is by flying to Cancun. You can book your transportation through the Hard Rock to and from the airport. You can view the transport options here. There is a cost associated unless it’s included in your booking package.

The transport time does mean a lot of your first day arriving and your departure day are travel. The hotel schedules for you to take a shuttle at least 4 hours in advance of your flight time.

Planning to explore more of Mexico beyond the resort? My Mexico Travel Guide has everything you need to plan your trip.

Hard Rock Riviera Maya WAI Restaurant
Hard Rock Riviera Maya UMO & WAI Restaurant

Food & Drinks

Sit Down Restaurants

Hard Rock Riviera Maya features 8 sit down restaurants (included in your all inclusive package) A few are adult-only & noted below

UMO

Adults only

This picturesque Mexican spot features Yucatan classics. Their barbacoa is their specialty and you cannot go wrong with this. You can’t miss this spot on your trip! Menu here

WAI

Adults only

WAI is a stunning Thai restaurant featuring a variety of curry and homemade noodle bowls. We loved this spot. Menu here.

Hard Rock Riviera Maya Toro Steakhouse
Hard Rock Riviera Maya Toro Steakhouse

Toro Steakhouse

One of our favorite spots was definitely Toro Steakhouse. These steaks were unreal (especially for an all inclusive) the sides were also 10/10. This spot also had a rooftop with great views. Menu here.

Ciao

The Hard Rock’s signature Italian spot. They had all the classics served with fresh pasta options. Menu here.

Zen Hibachi

Hibachi is so fun as part of a group trip. Definitely make reservations in advance for this one. Super fun for kids too! Menu here.

Le Petit Cochon

This French spot is small and can be a bit hard to get a table, but it’s so worth it. We loved our meal here. Menu here.

Los Gallos (Heaven) & Frida (Hacienda)

Two similar Mexican spots (one located on each side of the resort) these spots serve all the classics!

Casual Dining Options

Pizzeto

Pool side pizzas, sandwiches & pastas. This spot was my favorite during the day

Buffet Options

  • La Isla buffet (indoor and outdoor option)
  • The Market buffet
  • Faro Gastro Market (adults only)
Hard Rock Riviera Maya Room Service
Hard Rock Riviera Maya Room Service

Room Service

One of our absolute favorite amenities was the 24 hour room service food & drink menu, we took full, full advantage of this!

Hard Rock Riviera Maya Jigger & Shaker Bar
Hard Rock Riviera Maya Jigger & Shaker Bar

Bars & Clubs

There are endless poolside bar options at this resort. There’s a swim up bar or a poolside bar next to each pool. They also have their bar serving signature cocktails, Jigger + Shaker, and their Heaven nightclub (weekends only.) One of my favorites was also the beachside Martini Bar.

Hard Rock Riviera Maya Rainbow
Hard Rock Riviera Maya Rainbow

Included Amenities

  • 5 pools
  • private beach
  • Rockaway Bay Water Park
  • Hard Rock Kids Club

Paid Amenities

  • spa – the treatments are absolutely unreal
  • golf
Chichen Itza
Chichen Itza

Riviera Maya & the Yucatan has tons of great places to explore. You can find Mayan ruins, cenotes, ATV adventures, combo excursions and more. This area is filled with things to do if sitting pool/beachside all week is too much relaxing for you.

Visit Chichen Itza Mayan Ruins

Chichenitza is one of the most famous archaeological sites in the world, and it’s doable as a (long) day trip from Cancun or Riviera Maya. You can join a larger group tour or hire a private driver. I recommend the latter as the driver will get you there earlier before the crowds get crazy. Most tours also include a stop at a cenote and a stop in Valladolid for lunch. A private tour is about $200 per person vs. $60 for a group.

Explore the Cenotes

The Riviera Maya/Yucatan region has tons of cenotes that can be explored. It can be hard to narrow down which ones to visit. You can join a guided tour that brings you to one or a few cenotes or you can rent a car and explore yourself. Some of the most popular cenotes to visit are:

  • Ik Kil Cenote
  • Cenote X’ux Ha
  • Cenote XCANAHALTUN
  • Zazil Tunich – Cenote Museo
Tulum
Tulum

Tulum Trip – Ruins, Cenotes, Snorkeling & More

Explore Tulum – the ruins, the cenotes, go snorkeling & more on this day trip. This tour is perfect if you don’t want to commit to the long drive to Chichen Itza, but want to see ruins and explore cenotes on a shorter trip

Isla Mujeres Catamaran Trip

Explore Riviera Maya from the water with a catamaran day tour with lunch and open bar. Snorkel at Isla Mujeres, enjoy a gourmet lunch & more.

View from the Balcony Hard Rock Riviera Maya
View from the Balcony

Rooms

The rooms at the Hard Rock Riviera Maya were unique (we stayed on the Heaven Adults only side, so the rooms may be different on the other side) The only options were rooms with King beds. The rooms all had balconies overlooking either the pool, ocean or both. The rooms on the top floor also came with roof decks with tubs. The layout was a bit odd, but all the outdoor space was nice.

I’ve included a video below because it’s a bit hard to explain the roof deck situation!

Hard Rock Riviera Maya Inifinity Pool
Hard Rock Riviera Maya Inifinity Pool

When to Visit Riviera Maya Mexico

Mexico is nice year round, but Riviera Maya does have rainy/hurricane season that might be best to avoid if you’re looking for a tropical trip filled with sunshine.

Jan- April

This is the dry season in Riviera Maya and you’ll find the best weather, but the highest prices.

May – Jun

These are considered shoulder seasons, where you’ll still find good weather, but maybe a bit more rain. Prices will be lower.

Jul – Nov

This is the rainy season, although we visited the last week of October last year and had very little rain and mostly sunny days, so end of Oct/Nov are good options.

Hard Rock Resort Riviera Maya Cost

Our friends parents are part of the Hard Rock Resort rewards members program, so we got discounted rates on the rooms — we paid $1,300 per person (2 per room) for 7 days (flights not included).

Without the discount, non-member rates for a week in November typically run $3,500–$5,000+ per couple depending on room type and season. Rates fluctuate quite a bit, so I’d recommend checking current availability for accurate pricing.

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